In order to offer you the best printing pricing, we can only accept PDF files (or a .zip archive of pdf files, of course).
Good news: You don't even need to know this anymore, our software will automatically detect the page size! However, if you still want to check, you can open your PDF file in Adobe Acrobat or Adobe Reader and move your mouse to the lower left corner of the program window. The dimensions will appear there. To always display page dimensions, click on Edit and go to Preferences, then Page Display, and under the Page Content and Information box check Always Show Document Page Size. The dimensions will always appear at the lower left corner of your screen automatically.
Good news: You don't even need to know this anymore, our software will automatically detect the number of pages! However, if you still want to check, you can open your PDF file in any PDF viewer to see the page count.
Unfortunately, no. Our software reads the entire file you upload. However you can extract the pages you need using a free website like sejda.com. Simply upload your file on their site, configure what you need, and download the new pdf file. Then you can upload the new pdf file here. Please note: We do not own or operate sejda.com.
A0 is an international standard paper size, 33.11" x 46.80". It’s a common copyshop size used by pattern designers. But be careful, there are some pattern filenames that say A0, but are really much longer.
We cannot edit or modify the PDF files, or print specific layers or sizes. They are printed as-is.
No, all pattern orders are printed at 100%, or 1:1 scale. This is the way the pattern PDF files are designed to be printed. Otherwise they wouldn’t be useful to you, and the garments wouldn’t fit as intended. There isn't a need to verify the scale, it would measure out exactly at the dimensions listed on the square. If the measurement square is off, it is due to the file not being created or sized properly.
Orders placed before Noon EST will print and ship the same day. Delivery times are determined by which shipping option you choose when completing your order. Please see the sidebar for detailed delivery times based on your shipping destination.
We offer USPS SurePost, UPS Ground, and UPS Next Day Air as shipping options. Regular sized UPS SurePost orders are shipped in a cardboard shipping triangle. Regular sized UPS Ground and UPS Next Day Air are shipped in a UPS World View shipping triangle. All larger orders are shipped in a double wall brown craft paper shipping bag. The internal dimensions of the shipping triangles will not accommodate larger rolls.
The flat rate shipping fee applies to orders up to 150 printed pattern pages within the A0 and 36"x48" size category. Orders over that amount will be send an E-Payment Invoice for an additional shipping cost. Large bulk orders will be send an E-Payment for actual shipping or freight cost.
An email with the tracking number is sent out to the email address provided in the order. It may go in your SPAM folder. USPS Priority Mail is not guaranteed delivery date service. Their delivery times are only an estimate. They do not scan packages during every transit stop or update the tracking info often. Generally the tracking is only updated once per day. And sometimes it may not show an update until it is at your local Post Office. UPS Tracking info can be updated multiple times per day. Packages are scanned at every stop during delivery.
We accept all major credit / debit cards and payment through PayPal.
We have a minimum order amount of $12.00. If your order total is under $12.00, a surcharge will appear at checkout to bring your order up to that minimum. Alternatively, you can add additional prints to reach that minimum order amount.
We are located in Virginia which is an origin-based sales tax state. This means a sale is considered to take place at the location where it's completed (Virginia), even if the product is shipped elsewhere. Therefore, we are required to collect sales taxes on all sales aside from those to tax exempt organizations.
Please email your tax exempt documents to firstname.lastname@example.org. Then you can simply select Tax Exempt at checkout and enter your Tax Exempt ID. The tax will be removed from the order total once the Tax Exempt ID is entered.
We are located at 1420 Commerce Road, Richmond, VA 23224. From downtown Richmond, simply cross the Manchester bridge and continue 1.5 miles. We are on the left.